Money Back Guarantee
Buy with confidence. If an eligible item doesn’t arrive, arrives damaged, or doesn’t match the listing, you may be covered for a refund.
What’s covered
- Items not received
- Items significantly not as described
- Items damaged in transit (when properly documented)
How to file a claim
- Contact the seller via Messages to resolve the issue.
- If you can’t agree, open a case from your order page within the stated timeframe.
- Provide evidence (photos, tracking, communication).
Most cases are resolved within a few business days. Refunds are issued to your original payment method.